Alert MFB Kolo-Ajo Savings Portal - Frequently Asked Questions (FAQ)

The Alert MFB Kolo-Ajo Savings Portal is an online platform provided by Alert Microfinance Bank for customers to manage their Kolo-Ajo savings accounts conveniently.

You can access the portal by visiting the following URL: https://koloajo.alertmfb.com.ng/ Simply enter your username and password.

The portal allows you to check your Kolo-Ajo savings balance, view transaction history, set savings goals, and make additional contributions to your Kolo-Ajo account.

To log in, visit the portal at https://koloajo.alertmfb.com.ng/, enter your username and password, and click on the "Login" button.

On the login page, click on the "Forgot Password" link, and follow the instructions to reset your password. You may need to provide certain verification details.

Yes, you can change your password after logging into your account. Navigate to the settings or profile section to update your password.

Once logged in, you can check your Kolo-Ajo savings balance on the dashboard. The balance will be prominently displayed for your convenience.

Yes, the portal employs advanced security measures to protect your personal and financial information. Always ensure that you log out after each session and keep your login details confidential.

Absolutely. The portal allows you to make additional contributions to your Kolo-Ajo savings account. Navigate to the appropriate section to initiate contributions.

Yes. You can always add more savings options by clicking on “Start a new savings plan”

If you have any questions or encounter issues, you can reach out to Alert Microfinance Bank's customer support through the contact information provided on their official website or digitalbanking@alertmfb.com.ng, or complaint@alertgroup.com.ng,

Alert Microfinance Bank may have a fee schedule for certain transactions or services. Refer to the bank's terms and conditions or contact customer support for detailed information on any applicable fees.

Alert Microfinance Bank may have a fee schedule for certain transactions or services. Refer to the bank's terms and conditions or contact customer support for detailed information on any applicable fees.

Remember to refer to the terms of service and user guides provided by Alert Microfinance Bank for comprehensive information about using the Kolo-Ajo Savings Portal.